Kapwing Pro: Pricing and Subscription FAQ

Kapwing Pro is our premium subscription that provides creators with more tools and features to make high-quality content more efficiently. You can upgrade and read more about pricing on our pricing page.

Why should I upgrade to Kapwing Pro?

Most of Kapwing’s tools are available to try for free for first-time creators and one-off situations. However, Kapwing Pro offers more tools and features that help you edit efficiently and make more professional content.

With Kapwing Pro, you’ll be able to:

Create faster with tools made for modern editing – Kapwing Pro gives you access to exclusive AI powered tools that make it easy to create and optimize content for all your social media platforms. You’ll be editing 10x faster with tools that automatically edit videos for you, including our auto-subtitler, image background remover, video background remover, Smart Cut, Clean Audio, and more.

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Make content look professional, even if you’re a beginner – Kapwing Pro enables you to export in HD resolution, allows you to make longer videos and upload larger files, and all projects are watermark-free so you can create high quality, professional content for your brand.

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Maintain brand consistency easily – Create custom templates in your workspace and save your brand assets, colors, and custom fonts in Brand Kit so you stay on brand every time, only available with Kapwing Pro.

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When you upgrade to Kapwing Pro, you are also helping us make video editing accessible to everyone. Every project made on Kapwing costs us money to process and store in the cloud, and those costs add up. The Pro plan supplies us with valuable resources that help keep our platform available to creators globally. Your support is the reason we're still around today and enables us to build creative tools so people can bring their own stories to life!

What are the Pro features?

  • No Kapwing watermarksA watermark is added to projects made by free users, but Pro creators can export unlimited watermark-free content.
  • Create longer and larger videos – With Kapwing Pro, you can export videos up to 60 minutes long. In comparison, free users can only export videos up to 7 minutes long. Pro creators can also upload files up to 6GB in size compared to the 250MB limit that free users have.
  • Unlimited use of the auto-subtitler – Automatically generate subtitles for videos using our AI powered auto-subtitling tool. With Pro, you can also upload and download SRT/VTT files for closed captions.
  • Export in HD video quality – Kapwing Pro lets you export in 1080p so you can keep your projects crisp and beautiful, while free users can export only up to 720p.
  • Unlimited cloud storage – With Kapwing Pro, all of your projects are saved and backed up in your workspace. You can load older projects and edit and store all projects indefinitely.
  • Access to all AI editing tools – Edit faster with tools that automate the creation process. This includes our image background remover, video background remover, Clean Audio, Smart Cut, auto-subtitler, and auto-translator tools.
  • Brand Kit and custom fonts – Store your brand assets, colors, and fonts in Brand Kit to easily access them when creating projects. Create custom templates for your brand that are saved in your workspace.
  • Priority customer support – We strive to get back to our Pro Customers within a few hours of the first email sent during our support business hours.

We’re constantly adding new features to the Pro plan that you will get access to at no additional cost if you subscribe today.

Interested in working with your team in Kapwing? Learn more about Kapwing for Teams.

If I upgrade, can I access older projects?

Yes – a Pro subscription gives you access to edit older projects in your folder. Before you upgrade, your older videos will appear "locked". After you upgrade to Pro, your projects will be “unlocked” and you can edit them, make copies, and download the content.

If I upgrade, can I process my videos without watermarks?

Yes – a Pro subscription allows you to re-export a project that previously exported with a watermark under a free account.

What is the difference between the upload and the export limit?

Free and Pro accounts each have limits around what size file they can upload and the duration of an exported video.

The upload limit refers to how large any one file that you upload to Kapwing can be. The export limit refers to how long your final project is when you go to export.

Can I export videos longer than 60 minutes?

Currently, Kapwing Pro creators cannot export videos longer than 60 minutes. They can export videos up to 60 minutes in length. If you try to export a video over 60 minutes long, you will be prompted to edit the length of your video.

This limitation exists for technical reasons. Kapwing is a web product, which makes it faster, easier, and more accessible. However, it's also a technical challenge to pass large amounts of data to our Cloud servers reliably. Our engineering team knows that this is a big limitation for users and is working on new solutions to streamline uploading, downloading, and processing. We're hoping to increase our 60 minute limit soon.

If you have a video that is longer than 60 minutes, you'll need to break it into shorter chunks or use a different editor for those videos. You can upload files over 60 minutes long as long as they are under 6GB. But you will need to trim down your video before exporting your video.

What is the upload limit?

The upload limit refers to the limits on how large your upload files can be.

You can upload any supported file type to Kapwing, as long as it is no larger than 250MB for Free users or 6GB for Pro users.

While the exporting time limit is 7 minutes for Free users and 60 minutes for Pro users, you can upload content that is longer than that, as long as it is smaller than the upload file size limit. Just make sure your final video is below that time limit when you go to export!

Link uploads are limited to 60 minutes. If you are unable to upload from a link, we recommend downloading that video and uploading it as a file from your device instead.

Can I export videos in 4K with a Pro subscription?

No - unfortunately, at this time Kapwing only supports exports up to 720p (SD) for Free users and up to 1080p for Pro users.

Do I need to upgrade each folder to Pro?

No - a Pro subscription applies to all the folders within your account, so you don’t need to upgrade folders individually. When you upgrade, you are given to Pro features and tools across your whole account. A Pro subscription also allows you to create unlimited folders in your workspace.

If you plan to collaborate with other team members, you can invite them to join your workspace, but keep in mind that if they are using the free plan, they can only access their three most recently created projects in each folder and don’t have access to Pro features.

We recommend upgrading all team members to Pro accounts for optimal collaboration. Learn more about how to use Kapwing as a team with a shared workspace, bulk billing, and features like video comments and a team brand kit.


Subscriptions

Do you offer a free trial?

A majority of Kapwing's tools are available for free so you can try most of our tools before deciding to upgrade. Think of our Free account access as a free trial to make an informed decision to upgrade to Kapwing Pro.

Will my subscription auto-renew?

Yes, all subscriptions are renewed automatically but can be cancelled at any time. Your next payment will process at the end of your billing cycle, either one month or one year from when you upgraded to Pro.

Is Kapwing a monthly or annual subscription?

Kapwing offers both a Monthly and Annual subscription. The Annual subscription is cheaper over time compared to the monthly plan, so we recommend the annual subscription if you use Kapwing a lot!

If you only need Pro features for a short time, we recommend a Monthly subscription. You can cancel your subscription at any time.

Should you decide to cancel your subscription, you will still have access to your Pro features through the end of your billing cycle.

Can you update the billing information on my invoice?

All paid invoices and receipts are final and cannot be updated. You may contact [email protected] to update your billing information for future invoices, but we will not update past receipts/invoices.


Troubleshooting

I upgraded to Pro but still don't have access to the Pro features.

The most common reason why users can't access their Pro features after subscribing is due to using the incorrect login.

All Kapwing subscriptions are tied to an email address, and you need to be signed in with the correct email address in order to access the Kapwing Pro account. Your email address is the same as the email address where you should receive a Kapwing Pro receipt invoice. Make sure that the Google or Facebook account you upgraded with is the same one you're currently logged in with.

How long will I have access to the Pro features after cancelling?

You will still have access to your Pro features through the end of your billing cycle - either one month or one year from when you upgraded to Pro.

You can check the date of your upcoming cycle and when the current Pro subscription renews in your Account Settings.

Can I get a refund?

We do not issue refunds once you decide to subscribe. Because we give away so many features for free in the free version, we depend on the Kapwing Pro payments to stay afloat as a business. We recommend users test Kapwing fully with our free tools before upgrading. Because we want users to make informed purchase decision with as much information as possible, we ask that customers acknowledge this refund policy before subscribing on our checkout page.


Looking for more help?

Check our Release Notes for tutorials on how to use the latest Kapwing features!