Contact us
Find tutorials, contact support, or reach our partnerships and media team.
For product questions, bug reports, and account issues, start with our AI support assistant, Kit.
We do our best to respond to customers on paid workspace plans within 3–5 business days. Our team is based in San Francisco and is available Monday through Friday, 9AM - 4PM PST.
If you need help creating or editing content, start with our Help Center. It includes step-by-step tutorials, troubleshooting articles, and answers to common product questions.
You can also explore our Resources Library and Kapwing YouTube channel for creator guides, workflow tips, and tutorials on social media strategy, editing, and AI tools.
For partnerships or business development, visit our Partnerships page.
Please note:
- We do not accept sponsored posts
- We do not participate in link exchanges
- We do not respond to sales emails
For content or marketing inquiries, fill out this form.
To learn more about our team and mission, visit our About Us page.
Find us on social media
Find us online — we love hearing from our creators and learning how we can help you make better, more engaging content.