FAQ

Our Watermark Policy

If you are a creator using the free plan of Kapwing, you may notice a watermark is added to your projects. Read on to learn more about when watermarks are added to Kapwing projects, how they affect free plan users, and why we made this decision.

Is Kapwing Free?

Yes! Kapwing is free to get started. We offer free users access to try out most of our tools.

Why Do GIFs Export Larger Than The Original Video File?

You uploaded an MP4 file, trimmed and edited it on Kapwing, and then exported it as a GIF file. GIFs are images, and you trimmed the duration, so why is the GIF file larger than the video file that you started with?? We answer this burning question in this article.

Output Quality FAQ

Vibrant, crisp and beautiful videos are the gold standard online. At Kapwing, we aim to make video creation not just easy, but also high quality. Here are some technical tips and commonly asked questions around output quality to improve your creations.

Does Kapwing Have an App?

Are you looking for Kapwing's app? Learn more about our app and where you can use Kapwing in this article!

Kapwing's Frequently Asked Questions

New to Kapwing? Learn all about our platform in this FAQ!

Kapwing Video Processing FAQ

What happens when you "Export" a Kapwing video? This article helps people who have questions about how and why their video has processed on Kapwing. Look up reasons why video processing may fail or take a long time.

Is Kapwing Safe?

Learn all about the policies that Kapwing has in place to make content creation fun, accessible, and safe for all creators in this article!

Is Kapwing Available Offline?

Looking for Kapwing offline? Learn why you can't find it in this article!

What Tools are Available on Kapwing?

New to Kapwing? Here's a tutorial on how to find all of our tools with a list of all the most popular Kapwing tools in this article to help you get started!