How Do I Switch the Email Linked to My Kapwing Account?

Last updated on Apr 23, 2026

Rainbow gradient background with Kit typing on a laptop

Access your Account Settings to switch your email sign-in linked to your account, then click on the pencil icon next to your account email, and follow the prompted directions.

Enter the desired email address and select 'Change Email'.

Screenshot of edit page to enter new email address.

A code can still be sent if the email is connected to another workspace however the new email cannot be associated with any Kapwing workspace already (free or paid), if it is, you will have to delete that account or pick a different email.

A confirmation code will be sent to the new email address. Retrieve the access code from your email, enter the verification code, and select 'Submit Confirmation Code'.

Screenshot of email confirmation code entry page to confirm change — Screenshot of email confirmation code entry page to confirm the change

You will receive a confirmation pop-up, and the new email address will be reflected immediately in your account settings.

Screenshot of the confirmation that the email address was changed successfully — Screenshot of the confirmation toast that the email address was changed successfully

Troubleshooting Tips

If you get the "Error: Error Updating Email" as shown below there are two common mistakes to look out for

Ensure the code is typed correctly with no extra spaces before or after the code.
The email you are switching to is already linked to a workspace (free or paid). To confirm this, try signing into Kapwing with that email. If you can, that means you cannot use that email unless you delete the workspace linked to the email. If you do not want delete the workspace, you will have to pick a different email to switch your account over to.

Additional resources:
How to Cancel My Kapwing Pro Subscription?
Is Kapwing Free?
Kapwing Pro: Pricing and Subscription FAQ