If you are no longer using Kapwing, and want to have all of your data removed from our servers, you can delete your account. NOTE: this action should not be done in place of canceling your subscription. If you need to cancel your subscription, go to this article to learn how or contact us at [email protected] To delete your account:
1. Go to Account Settings.
2. Click on "Delete Account".
3. There will be a warning ⚠️:
Once you confirm by clicking "Delete Account" again, your Kapwing account and everything associated with it will be deleted. Any subscriptions you have linked to your account will also be automatically canceled.
If you are experiencing an issue with your account or subscription and would like support, please contact us before deleting your account.