Export Troubleshooting Tips
User projects can run into export errors for a variety of reasons, so read on for some of the most common ones, our recommended solutions, and what to do if that still doesn't work.
Kapwing Staff
Closed vs Open Captioning on Kapwing
Do you know the difference between Closed Captions (CC) and Open Captions? This article will cover the difference between the two and show you how to create each one on Kapwing!
Why Do GIFs Export Larger Than The Original Video File?
You uploaded an MP4 file, trimmed and edited it on Kapwing, and then exported it as a GIF file. GIFs are images, and you trimmed the duration, so why is the GIF file larger than the video file that you started with??
We answer this burning question in this article.
How to Add Transitions on Kapwing
There are over 70 transitions in Kapwing that you can use to make videos smoother and more engaging. This article will walk you through adding transitions to videos in Kapwing.
Sharing to Social Media from Kapwing
You created the perfect video on Kapwing for your social media accounts. What now?
This article will walk you through the steps of taking the project you created on Kapwing and uploading it onto social media.
How Do I Switch the Email Linked to My Kapwing Account?
You need to switch the email linked to your account on Kapwing? Learn how to do that in this article!
How to Rename a Project on Kapwing
Want to change the name of your Kapwing project before sharing it with your friends and family? Or do you need to change the name of your project to make it easily searchable in your workspace? This article walks you through the 3 different ways you can change your project name on Kapwing.
What is This Charge from Kapwing?
Did you receive a charge from Kapwing that you don't believe you signed up for? Check this article for answers or reach out to us before filing a dispute. We're happy to help get this sorted for you!
How to Upload Over Kapwing's Limit
Do you have a file that exceeds Kapwing's upload limit? Learn how to work around the limit in this article!
How to Undo or Redo on Kapwing
One of the features most requested by users is finally live on Kapwing! Check out this article to learn the shortcuts for undoing and redoing actions in Kapwing Studio.
