Troubleshooting

Sometimes, when users encounter playback issues, particularly dealing with audio, we recommend checking your browser settings to ensure that you approve media and sound playback for Kapwing.

The Kapwing video editor saves your progress every few minutes while you are editing but requires a working internet connection to do this.

As a browser based editor, Kapwing leverages the power of

User projects can run into export errors for a variety of reasons, so read on for some of the most common ones, our recommended solutions, and what to do if that still doesn't work.