Kapwing Data Subprocessors
What is a Sub-processor?
A sub-processor is a third-party service provider who have, or potentially will have, access to or process personal data that Kapwing processes for Kapwing Users.
Before engaging any service provider, including the sub-processors, Kapwing performs due diligence to assess vendor security. The service providers and sub-processors we engage with are subject to terms that are designed to ensure that these service providers process personal data only for the purposes of providing services to Kapwing, and in accordance to our commitment to Kapwing users and the applicable data protection laws.
List of Third-Party Sub-processors
For a full list of Sub-processors, and how Kapwing uses their services, please see the tables below.
Platform (Part of service offering)
These Sub-processors help Kapwing manage and provide the Service:
The below vendors power Kapwing's AI workflows:
| Vendor | Purpose | DPA / GDPR | Country |
|---|---|---|---|
| Assembly Al | Transcription | DPA | USA |
| Dolby | Audio Enhancement | DPA | USA |
| ElevenLabs | Text to Speech (Voices & Dubbing) and Sound Effect Generation | DPA/Privacy Policy | USA |
| Google Cloud (Text to Speech, Google Translate, Gemini) | Powering multiple Al-based features like Translate and Text to Speech | DPA | USA |
| OpenAl LLC | Powering multiple Al-based features like Expand Image, Script-to-Video, Smart B-Roll, Text-to-Image, and Al Video Generator. | DPA | USA |
| Rev | Transcription | DPA | USA |
| Winroad/Cutout Pro | Erase Background | Privacy Policy | Hong Kong (China) |
| DeepL | Translation | Privacy Policy | Germany |
| Texel | Lip Sync in Personas and Dubbing | About | USA |
| SyncLabs | Lip Sync in Personas and Dubbing | DPA | USA |
| Sieve | Lip Sync in Personas and Dubbing | Privacy Policy | USA |
| Pika | Scene Generation | Privacy Policy | USA |
| Perplexity | Al Script Generation | Privacy Policy | USA |
| BytePlus | Al Image Generation & AI Planning | DPA | Singapore |
| Nanonoble / Minimax Hailuo | Al Video Generation | Privacy Policy | China |
| Prodia | WAN Video Generation & Remove Background | Privacy Policy | USA |
| Replicate | Characters, Dubbing, & Kling Motion Control AI Model | Privacy Policy | USA |
Business Operations
These Sub-processors are used to manage our business and continue providing you services. From internal documentation to analytics, these services are used behind the curtain to help us plan and run the business smoothly.
Customer and Support Services
These providers are engaged when someone fills out a form on our website or emails for technical support.
| Vendor | Purpose | DPA / GDPR | Country |
|---|---|---|---|
| Freshworks | Customer Support Ticketing | DPA | USA |
| SendGrid | User & Customer Emails | DPA | USA |
| Helply | Customer Support AI Chat | Privacy Policy | USA |
